Where & when?

Thursday, 12 December 2019

The Vox, Resorts World, Birmingham


Simplex Swimming Pools

Simplex Swimming Pools

We aim to be the go to pool and spa online shop in the UK, with the most competitive prices and unique after sales service and care. We achieve this by constantly liaising with our tweaks team to improve the website from small changes to large, making sure we provide fast loading times and ergonomic use. We also aim to use the website to showcase our construction and refurbishment achievements by providing our portfolio of jobs on the homepage, not only for buyers of our online products but our building and refurbishment customers too. 

Our website creates a 24 hour access into our business, when our shop doors close, our customers can go online to view our products and ask questions on our live chat. Our website is extremely important to our business, we use it daily to update products, answer questions, process orders, update our blog posts and daily maintenance. We also use our website as a form of after sales care for our construction customers by directing them to view any accessories or spares they may require in the future. We also use our website to collect reviews from our customers to feedback on their experience so we can constantly improve our service. We are currently rated 5 star excellent on Trustpilot. 

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